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Privacy Policy

How Creative Dot Solutions collects, uses and protects your personal information.

Last updated: 16 July 2026

1. Personal Information We Collect

When you interact with Creative Dot Solutions, we may collect personal information such as your name, business name, email address, phone number and any details you provide about your project or enquiry.

2. Enquiry Forms

When you submit an enquiry or consultation form on our website, the information you provide is used to respond to your enquiry, understand your business needs and provide a tailored recommendation.

3. Phone and Email Communication

If you contact us by phone or email, we may keep a record of that communication to assist with your enquiry and to maintain a history of our conversations with you.

4. Cookies and Analytics

Our website may use cookies and analytics tools, such as Google Analytics, to understand how visitors use our site and to improve its performance. You can control cookie preferences through your browser settings.

5. Marketing Communications

With your consent, we may send you occasional updates about our services, offers or business growth resources. You can unsubscribe or ask us to stop these communications at any time.

6. Third-Party Providers

We may share limited personal information with trusted third-party providers who assist us in delivering our services, such as hosting providers, email platforms and our professional print production network. These providers are only given the information necessary to perform their function.

7. Data Protection

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure.

8. Access and Correction

You can request access to the personal information we hold about you, or ask us to correct or update it, at any time by contacting us using the details below.

9. Job Applications and Recruitment Information

When you apply for a role with Creative Dot Solutions, whether through our Careers page, by email or through a job listing platform, we collect personal information relevant to your application. This may include your name, contact details, resume, cover letter, work history, qualifications, references and any other information you choose to provide.

We use this information to assess your suitability for the role you have applied for, to contact you about your application and, where relevant, to consider you for other current or future opportunities with us.

Access to applicant information is limited to the people involved in reviewing and progressing recruitment for the relevant role, such as hiring managers and directors. We do not sell or share applicant information with third parties for marketing purposes.

Unsuccessful applications are generally retained for up to 12 months so we can consider candidates for suitable future roles, after which they are securely deleted. If you would prefer we delete your application sooner, or if you would like to access, correct or update the information you provided, you can contact us using the details in section 10 below.

10. Contact Details

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

  • Creative Dot Solutions Pty Ltd, Level 2, 66 Victor Crescent, Narre Warren VIC 3805
  • Phone: 03 9125 3912
  • Mobile: 0424 848 977
  • Email: hello@creativedot.com.au

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. Any updates will be posted on this page with a revised "Last updated" date.